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New hire car booking function coming to DB Transport app

Posted in : News on by : Around DB , , , Comments: 2

Booking hire cars is set to get a whole lot easier from Thursday December 28, 2017, when the new hire car booking function is introduced on the DB Transport app.

To use the function, DBers should first download the DB.Transport app from their App Store (Apple Store or Android Apps) and ensure that notifications are enabled.

To make a booking, app users should follow the steps below:

1. Go to the hire car booking page
2. Select ‘Exclusive Service’
3. Input the following information:

a) Pick-up and drop-off locations
b) Number of passengers
c) Luggage details
d) Pet details

4. Wheelchair users should select ‘Guest on wheelchair’ or ‘Wheelchair as luggage’, as appropriate
5. Select ‘OK’

Once your request has been submitted, a message will be displayed to let you know that it is being processed, and the details will appear on the hire car drivers’ tablets. The driver available to take your booking will then send you an estimated arrival time. You will receive a further notification with the number of the hire car assigned to you, along with confirmation of the estimate arrival time.

Once the driver has arrived at the pick-up location, you will receive notification that they are there, and the car will wait for two minutes from the actual time of arrival.

Telephone bookings will cease from January 1, 2018, however staff will still be available on the same number – 2987 6348 – until January 31, 2018 to assist passengers in using the new app-based function.

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2 thoughts on - New hire car booking function coming to DB Transport app

  • Pet Reply

    Doesn’t work at all and no number to call.
    Well done- NOT

  • Peter harley Reply

    We are staying in Kowloon and understand that if we get a taxi to the DBHotel you can then arrange transport from Discovery Bay Hotel to Discovery Bay Golf Club
    Is that correct?
    How do we arrange that and at what cost
    We are coming next Monday morning
    Thanks

    Peter Harley

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