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Multiple residents raise concerns over cockroaches found in Wellcome products at North Plaza store

Posted in : News on by : Around DB Comments: 1

Wellcome has issued a response to the recent enquiry from Around DB regarding the cockroach found in a packet of cucumbers at the weekend.

The issue came to light when DB residents took to social media to express their displeasure at finding insects in packed vegetables at Wellcome’s DB North Plaza store. One concerned resident shared a photo of a packet of cucumbers containing a large, live cockroach.

In comments posted on Facebook, the resident said, “We are in a climate where we do have cockroaches as part of our lives — especially when it gets warmer. But this is a place I go shopping regularly to feed my family and if I found this in a pack of cucumbers, what else is there that I have not seen?”

The resident has contacted the Food and Environmental Hygiene Department and has received a response saying that the department will conduct an investigation.

In a statement to Around DB, a spokesperson for Wellcome said, “Food safety and hygiene are Wellcome’s top priorities. After receiving the customer’s complaint, we completed a full inspection of our stock.

“Although it was an isolated incident, we have completed out a thorough cleaning and disinfection process at the store to ensure food safety and hygiene standards are fully maintained.”

Responding to the Facebook post, a number of other DB residents shared similar experiences with produce bought from the store.

Wellcome hong kong

DB resident Atika Sandham, who found a cockroach in a pack of choi sum late last year said, “The woman behind the counter who packed all the vegetables just shrugged her shoulders and laughed. It was gross, and needless to say, I don’t buy those vegetables anymore.”

Have you had a similar experience? Let us know your thoughts on the issue by commenting below.

Updated January 18, 2018 at 2.15pm

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Comment(s) on - Multiple residents raise concerns over cockroaches found in Wellcome products at North Plaza store

  • Sil Reply

    Cockroaches in Welcome are one problem, the ridiculous custom of wrapping vegetables and fruit in excessive and unnecessary amounts of plastic is another!

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