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Client at beauty parlour in Hong Kong was charged HK$190,000 for a facial treatment!

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It was today reported on news.gov.hk that customs officers have arrested nine staff from two beauty parlours in Hong Kong for allegedly using customers’ credit cards to make payments without consent.

One complaint involved a charge (without consent) of more than $190,000 for a facial treatment!

The salespeople in these beauty parkours are believed to have contravened the Trade Descriptions Ordinance by engaging in aggressive commercial practices and applying false trade descriptions. The maximum penalty for harassment, coercion or undue influence to impair a consumer’s freedom of choice or conduct is five years’ imprisonment and a HK$500,000 fine.

The Customs & Excise Department has advised consumers to seek beauty services at reputable shops and not provide identity card or credit card to the salesperson upfront. Clients should also pay extra attention to the terms and payment amount when signing a bill or sales contract.

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