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24-hour Customer Service Hotline

Discovery Bay’s 24-hour service hotline for residents' enquiries, including lost property.



4 thoughts on - 24-hour Customer Service Hotline

  • Julie Yarnall Reply

    The gondolas attached to buildings in Greeenvale occasionally come loose and their ropes start hitting windows and aircons. This is happening again in Greenwood at the moment. I have complained before. It seems they are not being used at all.


    I left my bag pack at the bus from DB to Tung Chung yesterday around 9PM. Brand is Ogio black color.. Can you check for me ? Otherwise where I can ask lost and found of DB bus

  • Pui Reply

    My son left his backpack on DB01R bus and we called this 24hrs hotline number. Within 15 minutes they called me back that they have found the bag and i got it back shortly after. Very efficient and reliable service. Thank you

  • Robert Reid Reply

    Hi. I’m using Samsung note 9, your application does not work for the Taxi section of the application. the selection of pickup and destination does not ”present itself. Please fix. This has persisted now for months. Software version is updated. Mobile 9.0 android.

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